Past Incidents

7th March 2021

Email MailNinja.aseriesoftubez.com - Backup Snapshot Issue

While snapshots were being purged service was running fine but after snapshots were purged we ran a ZFS scrub on the pool which caused the kernel to hang at boot at 12:30PM EST similar to this issue.

We have restored a backup from this morning at 5:41:13AM EDT.

Once the old VM is back up and running we will do a diff of the mailboxes directories and restore those files on the new VM.

Later this week we will schedule a window to do some filesystem maintenance to prevent this from happening again.

Email MailNinja.aseriesoftubez.com - Backup Snapshot Issue (Identified)

We have identified the cause of the ZFS replication issue.

There are large amounts of snapshots on the system causing degraded performance which caused a back log of jobs that are queued up and not competing.

We are currently purging the snapshots and limiting the amount kept to avoid this from happening in the future.

Email MailNinja.aseriesoftubez.com - Backup Snapshot Issue

We are currently investigating an issue causing ZFS snapshots in our mail server not being sent to our backup server.

There will be some connection timeout / errors as we fix this issue.

We will provide update as they are available.

6th March 2021

No incidents reported

5th March 2021

No incidents reported

4th March 2021

No incidents reported

3rd March 2021

No incidents reported

2nd March 2021

No incidents reported

1st March 2021

No incidents reported