All systems are operational

Past Incidents

3rd March 2020

No incidents reported

2nd March 2020

Virtualization Environment Virtualization Environment Outage - Resolved

The cause of the outage was due to a new monitoring software we implemented on kvm01-tor which caused the system's SMBUS to hang which then caused the host OS to also hang which we needed to do an emergency reboot.

We resolved the issue by unloading the w83795 kernel module to avoid the software and system to query those affected sensors.

We are sorry for the inconveniences this may have caused.

Virtualization Environment Virtualization Environment Outage

We have issued an emergency reboot on kvm01-tor and all services should be returning to normal.

We are continuing to monitor this issue.

Virtualization Environment Virtualization Environment Outage

We are currently experiencing an outage on our Virtualization Environment node kvm01-tor

It is also affecting our Email and DNS management panel.

We are currently investigating the cause of the issue and restoring service.

1st March 2020

No incidents reported

29th February 2020

No incidents reported

28th February 2020

No incidents reported

27th February 2020

No incidents reported

26th February 2020

No incidents reported